Quality you can feel
At CIIVO we work with chosen materials and precise finishes to enhance each garment.
We design clothing that keeps its shape, softness, and color over time.
Contemporary Style
Dress with confidence
Modern designs, neutral shades, and thoughtful details that effortlessly enhance your daily life.
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AllAbout Ciivo
At CIIVO, we select modern and versatile clothing designed to accompany you in your daily life. Each garment is carefully chosen to offer you comfort, style, and a feeling of confidence on any occasion.
We work with worldwide shipping and a friendly customer service, so that your shopping experience is as pleasant as wearing our clothes.
What Our Customers Say
Frequently asked questions
Orders are processed within 1 to 2 working days. Once processed, the standard delivery time is 5 to 7 working days.
The total estimated delivery time is 6 to 9 working days. You will receive an email with your tracking number as soon as your order is dispatched.
You may request a return within 30 days after receipt.
To register the return, send an email to info@ciivo.com with:
- Order number
- Reason for the return
- Photo of the product (if it is damaged)
- Customer's name and address
If your product arrives damaged, please contact us within 3 days after delivery by writing to info@ciivo.com.
Include:
- Order number
- Description of the damage
- Photos of the item and the packaging
Our team will review the case and offer you a suitable solution, such as a replacement or a refund.
We do not make direct exchanges.
If you need a different size or item, you can return the product within the set period and place a new order in the store.
Return shipping costs are the responsibility of the customer.
Ciivo is not responsible for packages lost or damaged during the return shipment. We recommend using a courier service with tracking and keeping the receipt until the return has been processed.