Smart essentials for your daily life
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Designed for your daily comfort
A carefully chosen selection of products that enhance your space and simplify your daily life.
Explore our featured collections.
Sobre Ciivo
En CIIVO seleccionamos moda moderna y versátil diseñada para acompañarte en tu día a día. Cada prenda se elige con cuidado para ofrecerte comodidad, estilo y una sensación de confianza en cualquier ocasión.
Trabajamos con envíos a todo el mundo y un servicio de atención cercano, para que tu experiencia de compra sea tan agradable como llevar nuestras prendas.
All our favorites for men
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CIIVO
Fashion that accompanies you
Carefully chosen selection of comfortable, up-to-date garments designed for your daily life. International shipping and reliable service.
Frequently asked questions
Orders are processed within 1 to 2 working days. Once processed, the standard delivery time is 5 to 7 working days.
The total estimated delivery time is 6 to 9 working days. You will receive an email with your tracking number as soon as your order is dispatched.
You may request a return within 30 days after receipt.
To register the return, send an email to info@ciivo.com with:
- Order number
- Reason for the return
- Photo of the product (if it is damaged)
- Customer's name and address
If your product arrives damaged, please contact us within 3 days after delivery by writing to info@ciivo.com.
Include:
- Order number
- Description of the damage
- Photos of the item and the packaging
Our team will review the case and offer you a suitable solution, such as a replacement or a refund.
We do not make direct exchanges.
If you need a different size or item, you can return the product within the set period and place a new order in the store.
Return shipping costs are the responsibility of the customer.
Ciivo is not responsible for packages lost or damaged during the return shipment. We recommend using a courier service with tracking and keeping the receipt until the return has been processed.